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In my last blog post, I addressed some of the common fears Small Business Owners have about jumping into the Social Media realm to promote their business.  You can read more on that blog post here.  To build upon the concept of being held back by the fear of the unknown, I wanted to expand on the fears of using blogs for your business. Some common questions I've received are:  “How will blogs help my business?  How...

I've come across many small business owners who are still tentative about entering the Social Media Marketing arena for their business.  Maybe they think it's confusing, overwhelming, or scared it will hurt their brand's image, but Social Media Marketing doesn't need to be scary, and there's no reason to hide from it any longer. Some of the fears I've come across are: We have to give away things for free and I can't afford to keep giving it...

1) Always operate with honesty & integrity, even when it's easier not to do so. If you always do what's right, even when it's hard, customers will notice & appreciate it by giving you their business in the future & telling their friends & family how awesome your business is. When you're honest about pricing or the work you're doing, customers appreciate the effort, even if they're not paying attention at the time. 2) Fill...

Do you say "thank you" when people compliment your hair or outfit, or the job you performed?  Then you should be carrying over those same manners into your relationships online.  This shows your integrity and passion for customer service and is a personal touch that the larger companies don't often do.  Customers will see this and want to give their business to a company who actually cares about the people. I am constantly surprised at how people...